Social Media Ideas for Automated Case-Handling Robots

Automate Salesforce Case Creation and Updates With KaneAI

Automate Salesforce case creation and updates with KaneAI. Write plain-English tests for fields, routing, email-to-case, and status flows.

Exploring the Role of Nearshore Call Centers in Robotics and Automation

Robotics and automation are completely changing how we work, whether it’s on a manufacturing floor, in a hospital, or inside a logistics hub. These smart machines are great for cut...

Scaling agentic workflows with native case management in Amazon Quick Automate

In this post, we show you how to combine case management with agentic automation capabilities in Quick Automate. We introduce case management and explore the lifecycle of cases in...

Case study: Hai Robotics helps LPP Logistics scale automated e-commerce fulfilment in Romania

The continued growth of e-commerce is driving retailers to rethink how distribution centres are designed, with robotics increasingly being used to improve storage density, increase...

Robots 'Pre-Employ' at Hotel Scenarios: World Humanoid Robot Games Tests Luggage, Restocking, and Bed-Making in 30 Minut...

The second World Humanoid Robot Games' hotel guest service competition opened August 16-17 at Beijing Wuzhou Hotel: within 30 minutes, robots must move luggage, restock rooms, and...

When robots start to feel: HBK and Siléane bring tactile intelligence to high-speed cosmetics packaging

France-based advanced robotics specialist Siléane has partnered with Hottinger Brüel & Kjær (HBK), to deliver a groundbreaking automated gripping solution for a global cosmetic...

How Kogan.com Automated 67% of Customer Inquiries and Tripled Resolution

By deploying Agentforce across multiple use cases, Kogan.com automated more than half its customer interactions and grew resolution rate from 6% to 67%.

Legal AI Shifts From Attys Prompting To AI Handling Work

Legal artificial intelligence platforms are evolving beyond chat-based assistants to operating systems that can operate autonomously with limited user supervision.

Automation is Leaving the Factory Floor and Moving into the Back Office

For decades, automation had a definite home. It lived on the factory floor, in the warehouse, and along the production line, where robots and programmable systems handled physical,...

Trust before you automate: introducing Shadow Mode in Case Management Agent

Shadow Mode in Case Management Agent lets you evaluate AI on live production cases, without taking any action. The AI agent runs quietly alongside your human workflows. On real, in...

Эволюция автоматизации: что приходит на смену RPA

Вокруг агентных автоматизаций разворачивается нешуточная битва. Евангелисты обещают, что ИИ-агенты вот-вот заменят все и всех, скептики интересуются реальными сценариями таких авто...

The Rise of the Machines – Dealing with AI Grievances

From Assistant to Agent: How AI Copilots Are Changing Customer Service Workflows

Quick answer: AI Copilots in customer service used to just answer questions and summarize cases. Now they can actually take action: updating records, drafting and sending emails, r...

AI agents are automating the service layer beyond the factory floor

By Ralf Klein, founder of Triad Industrial automation has already transformed physical production. Robotics, programmable controllers and machine vision turned the factory floor in...

Serval’s super agent Catalyst creates roving background agents to identify and fix IT issues before they’re ticketed

Serval is making Catalyst, its AI agent for building enterprise automations, generally available Thursday and enabling it by default for customers — allowing teams of AI agents to...

How Should Logistics Leaders Automate Complex Picking and Sorting?

Learn how dynamic picking robots use AI, 3D vision, and adaptive gripping to improve warehouse picking, sorting, induction, and throughput while reducing manual intervention.

An ‘AI legal team’ secures its first win in landmark employment case

Gregory Baker said he won by using multiple paid AI agents, such as OpenAI’s paid offering, ChatGPT Pro

Deterministic Robots, Agentic Reasoning: Balancing Reliability and Flexibility in Software Test Automation

Summary: Scott Robohn explores how UiPath Test Cloud mitigates the “release gap” caused by rapid, AI-driven development by offering a platform that blends a combination of determin...

Agents now using AI to simplify AI-generated tenant complaints

Robot wars

DeepJudge Unveils 'Handoff' Tool For Work Across AI Systems

Legal artificial intelligence platform DeepJudge on Thursday introduced a new product developed by the company to allow for tasks to be completed across multiple AI platforms.

Serval Launches Catalyst, an AI Agent That Automates Automation Building

Catalyst finds the repetitive work buried in a company’s ticket history and builds the automations to resolve it, because automating a task forever should be easier than doing it m...

Casefleet Launches Interactive Agentic AI for Document Renaming and Tagging in Real Time

New capability replaces the industry-standard batch tagging approach, letting litigation teams observe AI decisions as they happen and course-correct before errors compound across...

Ваше дело сейчас у робота

В Казахстане могут появиться ИИ-помощник следователя и ИИ-аналитик больших данных

Intake to Resolution: The AI-Era Client Experience in PI Firms

Personal injury firms use AI to improve client communication and case management, reducing calls and increasing client satisfaction. The post Intake to Resolution: The AI-Era Clien...