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Restaurant operators have spent years investing in technology to make better decisions. The challenge is that most tools still stop at reporting. They show sales, labor, food cost,...
By Tyrone Ho, president of EconoLease I grew up in restaurant kitchens. My grandfather, father and uncle were all in the trade, and in my 20s, I opened and ran […] The post AI in t...
While ChatGPT ordering launches from Starbucks and Little Caesars made headlines earlier this year, the best AI in restaurants is boring AI, said Santiago Noziglia, CEO of Globant'...
An explainer on how AI co-pilots, dynamic housekeeping routing, and IoT-based predictive maintenance can shift hotel operations from reactive firefighting to proactive service deli...
An industry strategist argues AI will shrink headcount but raise wages for remaining frontline roles by 18–30%, creating a bimodal industry split between tech-led back-of-house and...
Oracle is treating AI as a standard feature of hotel operations software, not a premium product. That raises the stakes for property management rivals trying to sell similar tools...
In this discussion, Azira’s CEO, Gladys Kong, will explore how AI-powered analytics and mobile location data are transforming the way restaurant brands approach site selection, mar...
The restaurant industry has entered a new era where fractional gains determine who survives. Net sales growth is hovering near 1 percent. Labor costs rose six percent in 2024, near...
AI-powered group quoting agents and commercial strategy tools can unify hotel sales, revenue, and marketing teams on a single data view, cutting RFP response times from days to min...
The company analyzed millions of conversations between operators and its Toast IQ assistant to see what they're asking.
A three out of six-pillar agentic AI system already cutting up to 80% of management workload at its Albany flagship - turning a food brand into a replicable, software-defined growt...
Monday opens with the launch of the AI Hospitality Alliance, a neutral body set up to steer responsible AI adoption across five workstreams. Terence Ronson argues that falling AI c...
Terence Ronson argues that falling AI software costs are shifting competitive advantage in hospitality from technology procurement to organizational judgment, and introduces TCPG a...
Behavioral shift toward AI-driven question-and-answer is already complete among consumers, leaving businesses across hospitality, accounting, and healthcare racing to replace dashb...
USENは5月22日、飲食店向けの新AIプロダクト2点を発表した。AIセンサーカメラでドリンク残量をリアルタイム判別する「ドリンク残量検知サービス」と、店舗データに基づいた経営分析AI「USEN AI...
A strategic analysis of why AI value in hospitality lies in the application layer around the PMS, not the underlying model, as Microsoft, Amazon, OpenAI, and Anthropic all launch m...
RobosizeME CRO Sean Anderson explains why the company uses RPA over AI for defined hotel workflows, citing cost, reliability, and compliance as key factors over AI-first approaches...
As more consumers are turning to AI search, a majority of multi-location QSRs are entirely invisible to these recommendations, according to an Uberall report. For example, when a c...
Artificial intelligence is popularly perceived as a modern-day phenomenon, but understood broadly as a machine that makes decisions and solves problems, AI has actually existed for...
As the 2026 World Cup drives unprecedented demand for restaurant delivery, this white paper explores how AI can help operators capture more orders, optimize menus, prevent downtime...
Not long ago, a robot rolling through a hotel lobby was a photo op. Guests pulled out their phones, staff hovered nearby to troubleshoot, and operators quietly hoped the thing woul...
AI can't sell what hotel systems can't see. Until room-level data, guest behavior, and service pricing live in one connected system, the industry's AI gains will stay stuck on the...
AI guest journey agents and AR staff tools are closing the gap between the 68% of guests willing to pay more for personalized stays and the 56% of hotels lacking technology to deli...
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