Beyond automation: What AI is changing in IT operations
Marvin Ondong, Head of IT Operations, CCI Global (Kenya) discusses real-world insights with ISJ that highlight how AI and automation are helping IT teams manage scale, improve visi...
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Marvin Ondong, Head of IT Operations, CCI Global (Kenya) discusses real-world insights with ISJ that highlight how AI and automation are helping IT teams manage scale, improve visi...
Using AI for Incident Management is one of the most popular applications of predictive analytics and automation in ITSM. A recent study found that adoption of AI-assisted incident...
Your IT environment generates thousands of monitoring events, patching tasks, service requests, and remediation actions every day. But it is not just your environment that is busy....
Your IT environment generates data constantly from monitoring alerts, endpoint telemetry, screenshots, service tickets, chat logs, VoIP transcripts, and video feeds. Most platforms...
Monitoring, Reliability and AI Operations Anonymous (not verified) Wed, 10/14/2026 - 17:44 AIS402 402 AIS AIS402 Monitoring, Reliability and AI...
AI model training directly affects how your systems detect issues, prioritize alerts, and automate remediation across your IT environment. When you train models using endpoint tele...
Artificial Intelligence for IT Operations (AIOps) applies AI and machine learning to IT operations to detect anomalies...
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Marc Andreessen famously said, “software will eat the world.” Now it’s AI’s turn to eat software. It’s true. No matter who you’re talking to or what kind of conference you’re at, A...
Gartner forecasts that task-specific AI agents will be integrated into 40% of enterprise applications by the end of the year. That’s up from less than 5%. The systems meant to cata...
Modern IT requires more than legacy models. Learn how Cisco’s three-pillar strategy—Services as Code, AIOps, and AI-powered DevOps—enables a shift to autonomous, self-healing infra...
IT environments are growing faster than most teams can manage manually. AI-enabled IT Asset Management (ITAM) has emerged as a practical response to this reality: a way to amplify...
AI is moving into IT operations faster than most teams can govern it, and Gartner made that tension the center of its IT Symposium/Xpo 2026 keynote. Below, we go through the keynot...
Michael Rustom is a Canadian technology solutions consultant and entrepreneur with 30 years of experience in IT innovation and systems integration. The post Michael Rustom On The S...
AI is officially mainstream in security operations. According to Prophet Security's State of AI in Security Operations 2026 report (produced from ViB’s survey of 250+ cybersecurity...
Over the past year, we watched a new class of alert appear in enterprise security operations centers and grow faster than anything else in the stream: alerts that were triggered by...
High-velocity, high-volume data environments can increase the risks and potential impact of management mistakes, especially when running on-premise
ISJ hears exclusively from Aare Reintam, Chief Operating Officer, CybExer about organisations reliance on AI technology. Organisations are increasingly giving AI access to data, ap...
In today’s ever-evolving technological landscape, modern IT environments typically span across cloud, on-prem, and hybrid systems. These systems communicate and generate telemetry...
An AI agent and digital certificate inventory is a record of every AI agent and digital certificate an organization runs, with what each one does, who owns it, what it connects to...
AI Is No Longer Just a Software Story For more than a decade, digital transformation strategies focused on applications, cloud adoption, and data analytics. Today, however, a new...
Most companies are still running performance tests the way they did in 2015. The winners have moved from reactive validation to predictive intelligence.
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Further, Dhanda said that the Adani Group is using AI for digital transformation and embedding the technology in its business strategy. "If you talk about project management, we ar...
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