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Food on a platter at John Lewis in London.
A front desk associate at Newport Hospitality Group's Hampton Inn Jacksonville Beach is profiled for acts of compassion that turned one-time guests into lasting relationships.
In Canada, full-service restaurants now represent a significant share of the hospitality landscape. In May 2025 alone, full-service restaurant sales reached $8.5 billion, reinforci...
The hospitality industry in Abu Dhabi is getting a new set of standards in Emirati hospitality in 2027. Staying in Abu Dhabi will soon come with a greater experience of Emirati cul...
The hospitality industry is a people-focused business where professional attitude and behavior are just as important as technical skills. Hotels, restaurants, resorts
“Living Hospitality” is a Newport Hospitality Group philosophy built on the belief that hospitality isn't simply something associates do; it’s something they live.
A London roundtable podcast featuring Jo Morgan of Meliora Consultancy covers British guest expectations, the staycation boom, and balancing operational growth with team wellbeing.
UKHospitality has announced the launch of new guest safety principles for accommodation providers. The post UKHospitality Launches New Guest Safety Principles For Accommodation Pro...
A practical guide for procurement and operations managers covering linen thread count specs by property tier, amenity kit decisions, par stock formulas, and supplier evaluation cri...
The hospitality industry is a finely tuned system where service, efficiency, and presentation work hand in hand. Guests may only see the polished front of house, the warm welcome,...
Why Great Hotels Never Leave Stock Control to Chance Walk through any successful hotel, restaurant, resort, or hospitality operation and you’ll see guests enjoying seamless service...
Hotel Manager Marsela Loulai, who rose from waitress to hotel manager, argues the industry must engage colleges to reframe hospitality as a genuine career, not a stopgap job.
So, you spent four years learning everything about a hospitality career and tourism, public houses, and dealing with problem clients. What can you do with that knowledge if you cho...
Explore leading U.S. hospitality schools and hospitality management programs preparing students for careers in hotel operations, tourism, food and beverage, and the broader hospita...
Introduction In today’s dynamic world, creating exceptional guest experiences is paramount across various industries. Hospitality and catering services stand at the forefront of th...
Executes the highest standard of hospitality relevant to their establishment, from attitude and skill to knowledge and personality.
Practical recommendations are focused on creating conditions hospitality businesses need to invest, grow and create rewarding careers.
A hospitality executive shares 10 operational principles for delivering luxury service, arguing that preparation, information-gathering, and vendor coordination matter more than pr...
In hospitality, good communication is something customers rarely notice – until it goes wrong. The post Good Hospitality Depends on Good Communication appeared first on CLH News: C...
During a recent resort stay, Nora Imeli thanked a waiter and addressed him by name. She recalled his expression changing immediately. In subsequent encounters, she noticed him smil...
Airlines and hotels can nail the basics and still feel forgettable. It's the small, unexpected touches — a fixed collar, a free snack vault, a splash of milk — that actually stick.
Charles Ajunwa The Group General Manager, Continental Hotels, Karl Hala, has said that hospitality is about people and not about building. Hala, who declared this at the AeroWest S...
By Amy Bostock What does effective hospitality leadership look like in 2026? According to four senior women leaders who gathered for the 10th-annual Women in Tourism and Hospitalit...
A broad strategy guide covering ambiance, menu design, technology, upselling, loyalty programs, and sustainability to help hotels grow F&B revenues.
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