Human-centered hospitality through experiential and social design
Opinion piece arguing that hospitality's future lies in intentionally designed social spaces and multi-sensory experiences that foster human connection, local authenticity, and a s...
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Opinion piece arguing that hospitality's future lies in intentionally designed social spaces and multi-sensory experiences that foster human connection, local authenticity, and a s...
The future of healthcare is no longer defined solely by medical excellence—it is increasingly shaped by the quality of the patient experience. Around the world, a new generation of...
Hospitality is a discipline.
Non-hotel luxury brands like Audemars Piguet and NYC listening club Stylus are reshaping guest expectations around atmosphere and belonging, challenging hotels to rethink pricing,...
I don’t remember the valuation of the deal. I don’t remember most of the presentations. I don’t even remember many of the people who were in the room. But more than 20 years later,...
It’s often said that there are three main markets that will always exist: health, wealth and relationships. Luckily, this is exactly what hospitality does!
Building a New Zealand hospitality industry fit for the future has always been our focus.
Luxury hospitality has long been defined by access — to coveted reservations, insider knowledge, and rare experiences. For decades, the concierge served
Miramis CEO Stefano Cuoco outlines how the Swedish-Italian hospitality group integrates live entertainment, hyper-local cuisine, and a longevity wellness concept across properties...
Hospitality has always been a competitive business, so hotel managers are continually on the lookout for trends that will give them the edge. There’s a lot of talk about tech being...
The hospitality industry has never been static. Change, disruption, and unpredictability are constant in our business. But over the past several years
The AI Hospitality Alliance launches as an independent, neutral body to guide responsible AI adoption in hospitality, with five workstreams covering direct booking, technical stand...
The article examines how hotels can transform dining from basic amenity to brand differentiator through approachable menus, local partnerships, and integrated guest experiences.
Three case studies, PARKROYAL Pickering, Oasia Hotel Downtown, and Six Senses Ibiza, illustrate how biophilic design is shifting from aesthetic trend to core hotel strategy.
The hospitality industry is being shaped by experience led consumption wellness focused offerings destination celebrations and technology enabled guest journeys Today s consumers i...
Survey of 2,000 US and European travelers identifies six design imperatives: acoustic comfort, visible sustainability, embedded wellness, faster refresh cycles, authentic local cul...
A hospitality trainer outlines how to teach frontline staff to intentionally project positive energy using proxemics, kinesics, vocalics, and active listening techniques to build g...
At De Vie in Paris, Co-founder Alex Francis is redefining cocktail culture through an evolving drinks programme rooted in flavour, seasonality and sustainability. From whole-ingred...
Hotels are capitalizing on screen-inspired travel through three strategies: leveraging filming-location status, curating set-related guest itineraries, and maintaining long-term ci...
Gearing up for the 2026 outing of NYU International Hospitality Investment Forum (IHIF) in early June in New York – perhaps the largest international hotel investment
Thirty years ago, running a hotel meant mastering three things: the property, the guest, and the binder. Today, Hospitality America manages a portfolio
Experience led stays are becoming increasing popular, however many guests do not want to sacrifice the comfort and facilities of a larger hotel property. Many properties within the...
A select group of under 30s will try the 10-course meal and meet SingleThread Chef Kyle Connaughton. Entries close 9 July. The post Young hospo pros invited to apply for exclusive...
Industry partners preview investment themes ahead of FHS Saudi Arabia 2026, highlighting Riyadh's shift toward integrated leisure, MICE, and sustainability-led hospitality developm...
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