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One of the key feature of Buffer is publishing & scheduling posts. It allows you to schedule and send posts on each Social network. Also, you can plan and draft your posts, coordinate with your team and publish remarkable content that drives meaningful engagement on social media like Facebook, Instagram, Twitter, Pinterest, and LinkedIn, all from a single location.

Woop Social is a social media management tool across social networks. Generally, it allows you to create, schedule and post content over all of the popular social networks. But especially, it offers to schedule stories, images, and videos on Instagram account. As a result, you can get insights across all those social networks.


Buffer has another feature named Respond. This feature helps to resolve customer support requests. This feature allows you to create an inbox for social media customer care where you can observe and respond to all social conversations. Furthermore, you can support requests across all media networks like Instagram, Facebook, and Twitter from one collaborative team inbox.

Woop provides you a quick and simple way to respond to comments and messages from all your social media channels from a single place. During this, you can also filter out conversations through hashtags and keywords. You can also listen to what people are saying about your competitors and brands. Therefore, you can resolve customer issues and gain maximum value proposition.


As we know that team collaboration is a risky task on social media. Because on social media, every person in the team has access to all pages and acting as a moderate or administrator which can be a threat for you. But Buffer came up with another feature which is team collaboration that helps you to create a team and collaborate. In this way, you have full access to social networks and you can apply limitations on data accessibility. In another way, it also helps you in creating more good content on social media networks which can capture your customer attention. In this way, Team collaboration can also resolve customer problems and provide them a greater value proposition.


Buffer also offers you Analyze where you can track and monitor the performance media accounts. In addition, it provides in-depth insights and detailed reports about your customer performance across social networks like Facebook and Instagram. You can also track individual posts and hashtags, see volume and response times. More, you can see and measure the performance of your team members.

Social Baker assists you to access up-to-date benchmarks about your performance, such as the number of likes, comments, and views, etc. so you realize where you stand in your industry. Moreover, it allows you to understand not only yours but also your competition's performance. You can see their success graph to study the areas where they are succeeding and view their comparison with your performance. It also lets you analyze your audience to let you know their interests and preferences and follow how they evolve with time.


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