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Scheduling
Teams/Brands
Post Approvals
Auto Publish from RSS
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One of the key feature of Buffer is publishing & scheduling posts. It allows you to schedule and send posts on each Social network. Also, you can plan and draft your posts, coordinate with your team and publish remarkable content that drives meaningful engagement on social media like Facebook, Instagram, Twitter, Pinterest, and LinkedIn, all from a single location.

SMHack allows you to schedule content for your social media by a queue, which you can later choose to publish manually by auto-scheduling. You can use photos and videos in your posts and republish the content that got the most engagement from your followers. You can also review the content and its publishing time and save all of your published content in the content library.


Buffer has another feature named Respond. This feature helps to resolve customer support requests. This feature allows you to create an inbox for social media customer care where you can observe and respond to all social conversations. Furthermore, you can support requests across all media networks like Instagram, Facebook, and Twitter from one collaborative team inbox.

SMHack lets you view the messages and comments of your followers so you can respond to them actively. You can filter the messages through different profiles and close-loop them to concentrate on the ones with higher priority.


As we know that team collaboration is a risky task on social media. Because on social media, every person in the team has access to all pages and acting as a moderate or administrator which can be a threat for you. But Buffer came up with another feature which is team collaboration that helps you to create a team and collaborate. In this way, you have full access to social networks and you can apply limitations on data accessibility. In another way, it also helps you in creating more good content on social media networks which can capture your customer attention. In this way, Team collaboration can also resolve customer problems and provide them a greater value proposition.

SMHack helps you communicate with your team and assign roles and responsibilities to them. You can analyze the tasks they commit and review the messages that are sent by them.


Buffer also offers you Analyze where you can track and monitor the performance media accounts. In addition, it provides in-depth insights and detailed reports about your customer performance across social networks like Facebook and Instagram. You can also track individual posts and hashtags, see volume and response times. More, you can see and measure the performance of your team members.

SMHack assists you in measuring your social media strategy by letting you examine the results produced. It provides you with a summary of your account performance. It also allows you to track the social performance of your competition so you can learn from their success strategy. You can study the behaviour of their followers, track their fan growth, and recognise their top-performing posts. Furthermore, it has the feature of Google Analytics integration, which helps you study your stats more deeply.


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