|Social Networks||Facebook, Twitter, LinkedIn, Pinterest, Instagram.||Facebook, Twitter, LinkedIn, YouTube, Instagram.||Facebook, Twitter, Instagram, LinkedIn, Google My Business|
|Auto Publish from RSS|
|Paid plans starting at||$15/month||$8/month|
|Free set-up on your behalf*|
|Try For Free|
One of the key feature of Buffer is publishing & scheduling posts. It allows you to schedule and send posts on each Social network. Also, you can plan and draft your posts, coordinate with your team and publish remarkable content that drives meaningful engagement on social media like Facebook, Instagram, Twitter, Pinterest, and LinkedIn, all from a single location.
Falcon allows to schedule, edit, preview and publish your posts and campaigns for social media. It helps you to view and organize your planned content by the campaign planner. You can add stock items such as images, videos, etc to your posts. You can also filter and group your content by applying labels and notes to them. It also provides you with a content pool from where you can access and reuse old content of yours. All of your posts get added to it as soon as they are published. Along with that, you can add images and pages from Google directly to the pool using its Chrome extension.
Buffer has another feature named Respond. This feature helps to resolve customer support requests. This feature allows you to create an inbox for social media customer care where you can observe and respond to all social conversations. Furthermore, you can support requests across all media networks like Instagram, Facebook, and Twitter from one collaborative team inbox.
Falcon enables you to customize your inbox with the kind of content you want to access with the help of multiple feeds, filtering, and labels. It allows you to save templates for giving quick responses and to search specific comments, posts, and direct messages using keywords. It also provides a spam filter and sentiment indicator to get rid of unwanted messages. Additionally, it shows the profile card of anyone who messages you, displaying their profile details. You are even given alerts via notifications for your selected channels.
As we know that team collaboration is a risky task on social media. Because on social media, every person in the team has access to all pages and acting as a moderate or administrator which can be a threat for you. But Buffer came up with another feature which is team collaboration that helps you to create a team and collaborate. In this way, you have full access to social networks and you can apply limitations on data accessibility. In another way, it also helps you in creating more good content on social media networks which can capture your customer attention. In this way, Team collaboration can also resolve customer problems and provide them a greater value proposition.
Falcon permits you to work together with a team. You can assign user tasks and user roles to the members. It allows you to share notes and messages between them. You can even route messages and comments to specific coworkers. Also, you can manage your team easily by viewing the complete record of their activities.
Buffer also offers you Analyze where you can track and monitor the performance media accounts. In addition, it provides in-depth insights and detailed reports about your customer performance across social networks like Facebook and Instagram. You can also track individual posts and hashtags, see volume and response times. More, you can see and measure the performance of your team members.
Falcon helps you evaluate your social media profile and the managing team's performance. You can analyze the impact of your content by viewing the number of likes, views, comments, and shares that it gains along with the follower growth and impressions of your profile. You can also observe the best time to publish your posts, and compare different channels to see the strategy behind their success. You can track the tasks your team is doing and the time it takes for them to be completed by each of the members too. Furthermore, it lets you set targets to measure your total response time. It even provides you templates to help build customized reports with added charts and demographics, which can then be exported in multiple formats like XLS, CSV, PDF, JPG or PNG or received by the automatic email feature.
With Falcon, you can track the trends and hashtags that are currently popular on social media. It allows you to search for topics with the help of keywords, word combinations, phrases, and exclusions. The results can also be viewed after adding filters according to sources, keywords, influencers, and content type. You can even know how people are talking about your brand by looking out for your mentions. The mentions are labeled as positive, neutral or negative to help you in prioritizing them. It also allows you to observe famous influencers who are talking about your subjects of interest. In addition to that, the reports of the trending topics and mentions can be received directly in your email inbox.
Amazing experience! The product works very well without hiccups. Customer Service is very responsive and ready to help and answer any questions
I would highly recommend Socialbu to anyone that wants to effectively manage all their social feeds in one place. It by far offers the most features for the money.
It's been such an easy and smooth journey starting with socialbu. Good pricing, easy tool, great support. A no brainer.
SocialBu is beauty. Easy to use and simple set up. I use the automation which works well. And responding is simple. I am happy with the software.
SocialBu is cool. So far, I have liked by service with SocialBu and would recommend to people. I really enjoy using the software and the interface is user-friendly. Using this system is a time saver for my business.
Great application and customer service. This has really helped me save time for posting, because now I do not have to do it manually. I am really happy with it.